OXAL respects your privacy and aims to be clear about what information it may receive when you visit its website or contact the company.
Who we are
The data controller is Papanikolaou G. & Co. L.P., with registered address at Graveza Area, Aspropyrgos 193 00, Greece. For privacy-related questions, you can contact us at info@oxal.com.gr.
Information you may provide
We usually collect only the information needed to respond to a request or keep the website working properly. For example:
- name, company, email, telephone number and message when you use the contact form,
- business contact details when you ask about products, applications, certifications or partnerships,
- basic technical information from your visit, such as IP address, browser, device, access date/time and pages viewed.
How we use the information
We use your information for practical and expected purposes:
- to respond to your message,
- to manage business communication, quotations or potential partnerships,
- to keep the website secure and limit spam or misuse of the contact form,
- to comply with legal obligations, where necessary.
Contact form
When you send a message through the form, we use the details you provide to respond to you. The form may also use basic technical checks, such as submission validation, a hidden anti-spam field, timing checks and limits on repeated requests.
How long we keep information
We keep information only for as long as needed for the reason we received it. Simple contact requests are kept for the time needed to answer and complete the communication. If a message relates to a quotation, order, partnership or legal obligation, it may be kept for longer according to the relevant need.
Who may access information
Access may be given to authorised OXAL personnel and partners who help operate the website, such as hosting, technical support, email or security providers. We do not sell your personal data.
Your rights
You may ask to be informed about your data, correct it, delete it, restrict its use or object to certain processing, where provided by law. If you have given consent, you may withdraw it.
For any such request, contact us at info@oxal.com.gr. If you believe there is an issue with how we handle your data, you may also contact the Hellenic Data Protection Authority.
Security
We take reasonable technical and organisational measures to protect data. However, no website or electronic communication can be considered completely secure.
Changes to this policy
We may update this policy when the website, our services or relevant requirements change. The latest version will always be available on the website.